Front Desk Receptionist - Luxury Hospitality & Corporate Support

Join Coogee International Development Inc. as our Front Desk Receptionist and become the welcoming face of our dynamic team in the heart of Bali. This is more than just an administrative role—it’s an opportunity to shape first impressions, foster a warm and professional environment, and ensure our guests and visitors have an exceptional experience. Located in the vibrant and picturesque area of Canggu, you’ll be at the center of luxury hospitality and corporate support, working alongside a talented team to deliver top-notch service.

In this role, you’ll handle check-ins and check-outs, manage guest inquiries, and coordinate with various departments to ensure smooth operations. You’ll use tools like Salesforce for guest management and Microsoft Office Suite for daily administrative tasks. With a focus on customer service and operational efficiency, you’ll play a crucial role in maintaining the high standards of our esteemed establishment.

At Coogee International Development Inc., we believe in continuous growth and development. This role offers a chance to enhance your skills in hospitality, customer service, and administrative management, all while contributing to a thriving and supportive workplace. If you’re passionate about creating memorable experiences and thrive in a fast-paced environment, we invite you to be part of our journey.

📋 Tanggung Jawab Pekerjaan

• Handle guest check-ins and check-outs with efficiency and professionalism.
• Manage guest inquiries and resolve issues promptly and courteously.
• Coordinate with housekeeping, maintenance, and other departments to ensure seamless operations.
• Maintain guest records and ensure accurate documentation using Salesforce.
• Provide exceptional customer service to both guests and staff.
• Assist with administrative tasks using Microsoft Office Suite.
• Monitor front desk operations and implement improvements to enhance service quality.
• Ensure compliance with hotel policies and procedures.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in front desk reception or similar roles in hospitality or corporate environments.
• Proficient in English, both written and spoken.
• Familiarity with Salesforce and Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work in a fast-paced and dynamic environment.
• Knowledge of local regulations and industry standards.
• Enthusiasm for luxury hospitality and a passion for delivering exceptional guest experiences.

🛠️ Keahlian

Lowongan Terkait